About Soft Solution
Soft Solution is a small studio that builds and runs the digital side of other businesses: advertising, websites, apps, design and music production.
Money exchange
Soft Solution also runs a money exchange desk that moves value between mobile wallets, bank transfers and cryptocurrencies — most often between Indian and Bangladeshi payment methods.
The exchange desk is operated by people, not by an automated matching engine. Every payment is checked by an operator before a payout is sent, and every payout is recorded against the transaction with the reference from the wallet or bank that sent it. That is slower than an automated service and deliberately so: a person looking at a payment is what catches the mistyped account number before the money leaves.
The rate you are shown when you place an order is the rate applied to that order. It is stored with the transaction and is not recalculated afterwards, whatever the market does while your payment is being verified. Fees are shown separately from the rate, before you commit to anything, and again on your order page.
Reserves backing each payout method are tracked in an append-only ledger rather than as a number someone edits. That is what lets the calculator tell you honestly when a payout cannot be covered right now, instead of accepting an order it cannot fulfil.
Why work with us
Nothing hidden in the rate
The rate, the percentage fee and the fixed fee are shown separately before you place an order, and the figures are locked to your order once it exists.
Every order has a timeline
From payment submitted to payout sent, each step is timestamped on your order page, with the payout reference recorded when the money goes out.
A person checks every payment
Payments are verified by an operator rather than auto-approved, and the reserve backing each payout is tracked in a ledger.
Support that can see your order
Open a ticket from the order itself, so whoever answers already has the reference and the full history in front of them.
