About Soft Solution

Soft Solution is a digital business with two sides. The first is a money exchange desk that moves value between mobile wallets, bank transfers and cryptocurrencies — most often between Indian and Bangladeshi payment methods. The second is a small studio that builds and runs the digital side of other businesses: advertising, websites, apps, design and music production.

The exchange desk is operated by people, not by an automated matching engine. Every payment is checked by an operator before a payout is sent, and every payout is recorded against the transaction with the reference from the wallet or bank that sent it. That is slower than an automated service and deliberately so: a person looking at a payment is what catches the mistyped account number before the money leaves.

The rate you are shown when you place an order is the rate applied to that order. It is stored with the transaction and is not recalculated afterwards, whatever the market does while your payment is being verified. Fees are shown separately from the rate, before you commit to anything, and again on your order page.

Reserves backing each payout method are tracked in an append-only ledger rather than as a number someone edits. That is what lets the calculator tell you honestly when a payout cannot be covered right now, instead of accepting an order it cannot fulfil.